Thanks to +Sandy Carter for this great Social Business #infographic  

The 10 stages:

Create a new way of working
1) Integrate into processes
2) Customise the experience
3) Drive culture with governance
4) Hire Social job roles

Launch with top and groundswell
5) Leaders show the way
6) Evangelize and enable

Engage to fit into the work styles and culture
7) Motivate and engage
8) Reverse mentor your leaders
9) Raise and internal brand army
10) Show metrics and value

#socialbusiness   #enterprise20   #fav   #IBM  

These Gardner insights should not be missed. The article and associated links answer the following questions…

What are the benefits of social organization?

What is a social organizational maturity model?

Given social is not a destination, but rather a journey, which executive should own "social" in business?

The fundamental question that CIOs, CMOs and CEOs that have to answer for the next decade is "How will technology support growth?"

What is your advice to CIOs and CMOs and the difference between digital and IT strategy?

What is your best advice to CIOs and CMOs?

#socbiz #collaboration #strategy #CIO #CMO #CEO #fav

Reshared post from +Vala Afshar

One the most informative chats we have had on CXO Talk – amazing insights!

Insights: Highly personal, predictive, contextualised data available real time, 24/7, across all devices. Interesting insights about the expectations of a sixth month cycle and how software should focus on serving us, as individuals. Customer focused and agile, and not chasing shiny technology. Like imagination replacing information in CIO  Better quality inbound, better quality outbound. Google glass, an assistant who knows who you are; merging datasets of those with you to best serve all interests. The world of personalisation. Great final quote about gravity at 30:00.

#mobile   #social   #bigdata   #predictiveanalytics   #future   #fav  

Reshared post from +Vala Afshar

my video interview with +Robert Scoble and +Michael Krigsman about death of the desktop, social machines and contextual intelligence Is the desktop dead? Scoble and friends face-off on mobile

Why is the 70-20-10 model important? That's what you'll discover if you invest the time on the attached post. Take some time to study this amazing collection of insights from +Jay Cross and others at the http://internettimealliance.com.

Insights

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today the series is complete.

Part 1 of 5

People learn their jobs by doing their jobs. Effective managers make stretch
assignments and coach their team members. Experience is the teacher, and managers shape their teammembers’ experiences. 

Players throughout the corporate ecosystem need to be operating on the same wave-length. This can only happen when we’re adapting to the future, i.e. learning, at the same pace.Internally, everyone needs to stay current.

He (+Charles Jennings) is the world authority on 70:20:10 and these posts draw heavily on his work.

Part 2 of 5

The 70 percent: learning from experience. People learn by doing. We learn from experience and achieve mastery through practice. Experience is a difficult task master. We learn more from making a mistake than from getting it right the first time.

Part 3 of 5

The 20 percent: learning through others. Learning is social. People learn with and through others.

Conversations are the stem cells of learning. Effective managers encourage their team members to buddy up on projects, to shadow others and to participate in professional social networks. People learn more in an environment that encourages conversation, so make sure you’re fostering an environment where people talk to each other.

Part 4 of 5

Formal learning includes courses, workshops, seminars, online learning and certification training.

If what we learn is not reinforced with reflection and application, the lessons never make it into long-term memory.

Research has found that the most important factor in translating formal learning into improved performance is the expectation set by managers before the training takes place

Part 5

You will need to become a champion for the new approach to developing talent. You must convince your sponsor that managers and supervisors are the linchpins to developing new talent. 

The 70-20-10 model depends on L&D teaming up with managers to improve learning across the company, but often managers do not appreciate how vitally important they are in growing their people. This is the absolute, must-do secret to success to improving learning and development. Frontline managers must take this as the very definition of manager: someone who develops others by challenging them with assignments that stretch them to the point of flow.

Read each part in full starting from the link below.
  
#sociallearning   #leadership   #management   #training     #fav  

These are the key points that resonated, and from those points I've highlighted, in bold, the ones I found most important. 

Insights: by +Vala Afshar 

Curated from: http://www.cmswire.com/cms/social-business/the-pursuit-of-social-business-excellence-is-not-about-technology-018410.php

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Social collaboration is a mindset that leverages culture, people, process and lastly technology to unlock the full potential of the organization.

I strongly believe that it's not the tools or usage that matter; it's the social ethos of your business.

Prior to developing social media and technological know-how, you also need to adopt transparency in your business, position key people into place, establish a vibrant culture, implement streamlined lean processes, flatten reporting structures, and focus on delighting customers at the speed of need.

Social is a mindset. The social mindset's ultimate goals are business agility and customer delight. 

The social mindset does not lead with technology because delighting customers is not a technology thing — it's a people thing.

We figured out very early on that if you can't deliver excellence to your internal customers, you will be unable to deliver excellence to your external customers.

For example: your sales organization is a customer to your service organization, your engineering organization is a customer to your sales organization, and your marketing organization is a customer to your sales operation.

…no one of us is as smart as all of us

Social business leaders view various disciplines and functions in a collaborative organization not as departments, but rather integrated processes.

It is the collaborative bond, united by the common purpose of delighting customers, which fuels company success. 

The pursuit of social business excellence is the pursuit of effective mass collaboration. Successful large-scale collaboration consists of delivering quality content and context, in a timely and compelling manner, to customers, partners and employees. When you are able to communicate with authenticity and scale — extending the voice of your employees within the company-wide ecosystem, inside and outside of your business — then you have achieved social business excellence.

In a social business, employee communication must be fast, efficient and personal. For this reason, traditional business communication mediums such as corporate intranets, email, instant messaging and faxing are being augmented or replaced with social collaboration tools.

No longer does a traditional hierarchical model or a "need to know basis" mentality work for a modern company. Utilizing mass communication within your business is the singular key to your business' success.

Social business transformation starts with culture. You must have a purpose that's meaningful and relevant to your market, customers and employees.

Culture is ultimately what happens when the manager leaves the room. For a business to thrive and stay vibrant, management must tell employees and customers where they're going, and why.

A social business is still a business

A social business leverages the genius of the crowd in order to achieve its success.

The best advice I can give you as you embark on adopting a social mindset is not to do social, but rather to be social. 

I use an acronym S.O.C.I.A.L. to help remind me of these attributes — Sincere. Open. Collaborative. Interested. Authentic. Likeable.

—-

+Vala Afshar is co-author of The Pursuit of Social Business Excellence. Look inside at Amazon: http://www.amazon.com/Pursuit-Social-Business-Excellence/dp/0985356464/ref=sr_1_1?s=books&ie=UTF8&qid=1364238909&sr=1-1&keywords=vala+afshar #fav