The 10 stages:
Create a new way of working
1) Integrate into processes
2) Customise the experience
3) Drive culture with governance
4) Hire Social job roles
Launch with top and groundswell
5) Leaders show the way
6) Evangelize and enable
Engage to fit into the work styles and culture
7) Motivate and engage
8) Reverse mentor your leaders
9) Raise and internal brand army
10) Show metrics and value
What are the benefits of social organization?
What is a social organizational maturity model?
Given social is not a destination, but rather a journey, which executive should own "social" in business?
The fundamental question that CIOs, CMOs and CEOs that have to answer for the next decade is "How will technology support growth?"
What is your advice to CIOs and CMOs and the difference between digital and IT strategy?
What is your best advice to CIOs and CMOs?
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One the most informative chats we have had on CXO Talk – amazing insights!
Gartner Group Vice President: The One Question CIOs, CMOs and CEOs Must Ask
How will technology support growth is the fundamental question that must drive strategy. Desperate strategies across the different lines of business will not produce a realization of how technology ca…
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my video interview with Is the desktop dead? Scoble and friends face-off on mobileand about death of the desktop, social machines and contextual intelligence
Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today the series is complete.
Part 1 of 5
People learn their jobs by doing their jobs. Effective managers make stretch
assignments and coach their team members. Experience is the teacher, and managers shape their teammembers’ experiences.
Players throughout the corporate ecosystem need to be operating on the same wave-length. This can only happen when we’re adapting to the future, i.e. learning, at the same pace.Internally, everyone needs to stay current.
He () is the world authority on 70:20:10 and these posts draw heavily on his work.
Part 2 of 5
The 70 percent: learning from experience. People learn by doing. We learn from experience and achieve mastery through practice. Experience is a difficult task master. We learn more from making a mistake than from getting it right the first time.
Part 3 of 5
The 20 percent: learning through others. Learning is social. People learn with and through others.
Conversations are the stem cells of learning. Effective managers encourage their team members to buddy up on projects, to shadow others and to participate in professional social networks. People learn more in an environment that encourages conversation, so make sure you’re fostering an environment where people talk to each other.
Part 4 of 5
Formal learning includes courses, workshops, seminars, online learning and certification training.
If what we learn is not reinforced with reflection and application, the lessons never make it into long-term memory.
Research has found that the most important factor in translating formal learning into improved performance is the expectation set by managers before the training takes place
You will need to become a champion for the new approach to developing talent. You must convince your sponsor that managers and supervisors are the linchpins to developing new talent.
The 70-20-10 model depends on L&D teaming up with managers to improve learning across the company, but often managers do not appreciate how vitally important they are in growing their people. This is the absolute, must-do secret to success to improving learning and development. Frontline managers must take this as the very definition of manager: someone who develops others by challenging them with assignments that stretch them to the point of flow.
50 suggestions for implementing 70-20-10 | Internet Time Blog
Things should be as simple as possible, but no simpler. implementing 70-20-10 is not simple. Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today th…
Social collaboration is a mindset that leverages culture, people, process and lastly technology to unlock the full potential of the organization.
I strongly believe that it's not the tools or usage that matter; it's the social ethos of your business.
Prior to developing social media and technological know-how, you also need to adopt transparency in your business, position key people into place, establish a vibrant culture, implement streamlined lean processes, flatten reporting structures, and focus on delighting customers at the speed of need.
Social is a mindset. The social mindset's ultimate goals are business agility and customer delight.
The social mindset does not lead with technology because delighting customers is not a technology thing — it's a people thing.
We figured out very early on that if you can't deliver excellence to your internal customers, you will be unable to deliver excellence to your external customers.
For example: your sales organization is a customer to your service organization, your engineering organization is a customer to your sales organization, and your marketing organization is a customer to your sales operation.
…no one of us is as smart as all of us
Social business leaders view various disciplines and functions in a collaborative organization not as departments, but rather integrated processes.
It is the collaborative bond, united by the common purpose of delighting customers, which fuels company success.
The pursuit of social business excellence is the pursuit of effective mass collaboration. Successful large-scale collaboration consists of delivering quality content and context, in a timely and compelling manner, to customers, partners and employees. When you are able to communicate with authenticity and scale — extending the voice of your employees within the company-wide ecosystem, inside and outside of your business — then you have achieved social business excellence.
In a social business, employee communication must be fast, efficient and personal. For this reason, traditional business communication mediums such as corporate intranets, email, instant messaging and faxing are being augmented or replaced with social collaboration tools.
No longer does a traditional hierarchical model or a "need to know basis" mentality work for a modern company. Utilizing mass communication within your business is the singular key to your business' success.
Social business transformation starts with culture. You must have a purpose that's meaningful and relevant to your market, customers and employees.
Culture is ultimately what happens when the manager leaves the room. For a business to thrive and stay vibrant, management must tell employees and customers where they're going, and why.
A social business is still a business
A social business leverages the genius of the crowd in order to achieve its success.
The best advice I can give you as you embark on adopting a social mindset is not to do social, but rather to be social.
I use an acronym S.O.C.I.A.L. to help remind me of these attributes — Sincere. Open. Collaborative. Interested. Authentic. Likeable.
The Pursuit of Social Business Excellence: Vala Afshar, Brad Martin: 9780985356460: Amazon.com: Books
The Pursuit of Social Business Excellence [Vala Afshar, Brad Martin] on Amazon.com. *FREE* super saver shipping on qualifying offers. If you are not a social business you are losing market share. If y…